Track Your Order
Track Your SM Luxe Order
We know you can't wait to receive your new SM Luxe pieces! Use the steps below to track your order status anytime.
STEP 1 — Check Your Email
Once your order has shipped, you will receive a confirmation email containing your tracking number. Please check your spam folder if you don't see it in your inbox.
STEP 2 — Track Your Package
Use the tracking number from your confirmation email to track your package directly with the carrier, or follow the tracking link included in that email for real-time updates.
STEP 3 — Delivery Times
Please allow 6–12 business days for delivery within the United States. Tracking information may take 1–2 business days to update after your order has shipped.
HAVEN'T RECEIVED YOUR ORDER?
If your order has not arrived within the estimated delivery time, please contact us at support@smluxe.shop with your order number and we will investigate immediately.
IMPORTANT NOTES:
- Tracking information may take 1–2 business days to update after shipping
- Delays may occasionally occur during peak seasons or holidays
- Once your order leaves our fulfillment center, it is handled by the shipping carrier
Need Help? Contact us anytime at support@smluxe.shop and we'll be happy to assist you! 😊